Privacy Policy for Lithium Wala

1. Introduction

This Privacy Policy describes how Lithium Wala collects, uses, and shares your personal information when you visit or make a purchase from the website https://www.google.com/search?q=LithiumWala.com

By using the Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information from and about users of our Site:

A. Information You Provide Directly

This is information you consciously provide to us when you interact with the Site:

• Account Information: Your name, email address, password, and company name (if applicable) when you register for an account.

• Order Information: Your billing address, shipping address, phone number, and payment information (though payment processing is typically handled by a third-party gateway, as detailed below).

• Communication Information: Any information you provide when contacting us via email, chat, or phone for customer support.

B. Information Collected Automatically (Cookies and Tracking)

When you visit the Site, we automatically collect certain information about your device and browsing activity:

• Device Information: Information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

• Browsing Information: Information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and how you interact with the Site.

• We call this automatically collected information “Usage Data.” This data is collected using technologies such as:

  • Cookies: Small data files placed on your device. You can control cookie settings in your browser.

  • Log Files: Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

3. How We Use Your Information

We use the information we collect for various purposes, including:

4. Sharing Your Personal Information

We share your Personal Information with third parties only when necessary to run our business and provide our services:

• Service Providers: We share information with third-party service providers who help us operate the Site and fulfill orders. This includes:

  • Payment Processors: Your payment information is processed securely by [List your payment processor, e.g., Stripe, PayPal, Razorpay]. We do not store your full credit card details.

  • Shipping Carriers: We share your name, address, and phone number with [List your carriers, e.g., FedEx, DHL, Blue Dart] to deliver your orders.

  • Analytics Providers: We use services like Google Analytics to understand how our customers use the Site.

• Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We retain this data as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your location, you may have specific rights regarding your personal information. These may include:

• The right to access the personal information we hold about you.

• The right to request correction of inaccurate data.

• The right to request deletion of your personal information (subject to certain exceptions).

If you would like to exercise any of these rights, please contact us using the contact information provided below.

7. Security of Your Information

We are committed to protecting the security of your Personal Information. We implement reasonable measures to protect your data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated version on the Site with a revised “Effective Date.”